ITIL 4 Practitioner: Monitoring and Event Management | LEARNINGS24X7
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ITIL 4 Practitioner: Monitoring and Event Management

Overview

The ITIL 4 Practitioner: Monitoring and Event Management certification is designed for IT professionals responsible for proactively identifying and responding to IT events and incidents to maintain high service availability and reliability. This module focuses on monitoring IT services, managing event-driven processes, and ensuring quick incident response.

This course is part of the ITIL 4 Practitioner certification path, equipping learners with practical skills to optimize monitoring strategies, event correlation, and incident response in IT environments.

Why Choose LEARNINGS24X7?

  • Authorized PeopleCert Training Provider – Includes an official PeopleCert exam voucher.
  • Self-Paced eLearning – Flexible learning at your own pace.
  • Comprehensive Study Materials – Digital eBook, Official Sample Papers.
  • Corporate & Bulk Discounts – Special pricing for teams and organizations.
Course Outline
    Module 1: Introduction to ITIL 4 & Monitoring and Event Management
    • Understanding ITIL 4 principles and service management.
    • The role of Monitoring and Event Management in IT operations.
    • Key concepts of event correlation and proactive monitoring.
    Module 2: Event-Driven IT Operations
    • Identifying and categorizing events in IT systems.
    • Automating event detection and response.
    • Reducing false positives and managing alert fatigue.
    Module 3: Monitoring Tools & Technologies
    • Implementing monitoring tools for real-time IT visibility.
    • AI-driven anomaly detection and predictive analytics.
    • Integrating monitoring with ITSM platforms.
    Module 4: ITIL 4 Best Practices for Incident & Event Response
    • Aligning monitoring and event management with ITIL 4.
    • Improving service availability and reducing downtime.
    • Continuous improvement strategies for event-driven IT operations.
    Module 5: ITIL 4 Practitioner Exam Preparation
    • Official ITIL 4 sample papers and mock tests.
    • Exam-taking strategies & study techniques.
Learning Outcomes
  • Understand how to proactively identify and respond to IT events.
  • Learn best practices for event correlation, monitoring, and incident response.
  • Gain expertise in monitoring tools, predictive analytics, and ITSM integration.
  • Be fully prepared for the ITIL 4 Practitioner: Monitoring and Event Management Certification Exam.
Who Should Attend?
  • IT professionals responsible for monitoring, event management, and incident response.
  • IT service managers, operations teams, and network administrators.
  • ITIL 4 Foundation certified professionals aiming to progress to Practitioner level.
  • Individuals seeking expertise in proactive IT monitoring and event-driven processes.
Prerequisites
  • ITIL 4 Foundation Certification.
  • Basic knowledge of IT event monitoring and incident management.
Exam & Certification

Exam Provider: PeopleCert (Web-Proctored Exam)

Format: Multiple Choice

Duration: 60 Minutes

Number of Questions: 40

Passing Score: 70% (28/40 Correct Answers)

Retake Option: Available via PeopleCert Exam Voucher

Certification Benefits:

  • One of the modules required for the ITIL 4 Practitioner certification path
  • Enhances career opportunities in monitoring, event management, and IT operations
  • Recognized globally for ensuring high service availability and proactive incident response
Frequently Asked Questions (FAQs)

How do I schedule my ITIL 4 Monitoring and Event Management exam? After completing the course, you will receive a PeopleCert exam voucher to schedule your web-proctored exam.

Do I need prior ITIL knowledge? Yes, ITIL 4 Foundation Certification is a prerequisite for this course.

What study materials are included?

  • Digital eBook
  • Official ITIL 4 Sample Paper

Do you offer corporate training? Yes! We provide customized corporate training tailored to your organization’s needs.

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Price: $849

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